Try not to read too much into this ok? I am starting a training “bootcamp” this week that will end with me joining the IBM Connections support team.
It felt good to get that out.
My work for almost 20 years has been around Lotus Notes. I’ve worked for IBM for the last 12 years in various support roles, mostly on the road, but the last 2 years or so working at my home office, talking to customers and solving calendar and client-related problems. I’m pretty good at it and I like people, so it all worked out. I recently traveled to the Philippines for IBM where I got to help train people in the newest support center, and that was a lot of fun.
A few weeks ago, the management team sent out a call for volunteers to move over to the Connections support group because that product is growing like crazy. I thought about it briefly, then volunteered. I feel excited, guilty and scared. I’m excited because its different – its change, its new stuff. I feel guilty because I really love the team I am on. There’s a ton of work still in Notes and my leaving puts more work on my friends. And I really am scared because Connections has approximately eleventy times as many moving parts than Notes and Domino have. And while I know a lot of it already, I’m going to be dusting off some pretty creaky brain cells because I want to be as good at THIS as I am with Notes. Without taking 20 years to get there.
So, the Notes Goddess is taking on Connections. Honestly, I still bleed yellow and always will. I’ve never met a piece of software yet I couldn’t tame, so I’ll take on Connections just for the challenge. Wish me luck.
I’ll see some of you in January, because I’m still working with the Connect2014 crew – back driving the Best Practices track. Meanwhile, I’ll be studying and building servers and using a highlighter on paper copies of instructions…..and falling over from brain overload….
Stay in touch!